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Data Protection Policy

Last updated: October 31, 2025

Our Commitment to Data Protection

Salonity.in is committed to protecting your personal data and respecting your privacy rights. This policy explains how we collect, use, store, and protect your information in compliance with international data protection laws.

1. Legal Framework and Compliance

1.1 Applicable Laws

This policy complies with the following data protection regulations:

  • GDPR - General Data Protection Regulation (EU)
  • CCPA - California Consumer Privacy Act (USA)
  • PIPEDA - Personal Information Protection and Electronic Documents Act (Canada)
  • IT Act 2000 - Information Technology Act (India)
  • LGPD - Lei Geral de Proteção de Dados (Brazil)

1.2 Data Controller Information

Data Controller: Salonity.in
Email: privacy@salonity.in
Address: [Your Business Address]
DPO Email: dpo@salonity.in

2. Types of Personal Data We Collect

2.1 Directly Provided Information

Data TypeExamplesPurpose
Contact InformationName, Email AddressNewsletter, Customer Support
Profile DataPreferences, Beauty InterestsContent Personalization
Communication DataComments, Messages, ReviewsCommunity Engagement
Marketing DataPreferences, Consent RecordsTargeted Communications

2.2 Automatically Collected Information

Data TypeExamplesCollection Method
Technical DataIP Address, Browser Type, Device InfoWeb Server Logs
Usage DataPage Views, Time Spent, Click PatternsAnalytics Tools
Cookie DataSession IDs, PreferencesBrowser Cookies
Performance DataLoad Times, Error LogsMonitoring Tools

3. Legal Basis for Processing

3.1 GDPR Legal Bases

Consent (Article 6(1)(a))

Newsletter subscriptions, marketing communications, optional cookies

Legitimate Interests (Article 6(1)(f))

Website analytics, security monitoring, content improvement

Contract Performance (Article 6(1)(b))

Service delivery, customer support, account management

Legal Obligation (Article 6(1)(c))

Data retention for legal compliance, tax records

4. Data Processing Activities

4.1 Primary Processing Purposes

🛡️ Essential Operations

  • • Website functionality and security
  • • User authentication and access control
  • • Technical support and troubleshooting
  • • Legal compliance and record keeping

📧 Communications

  • • Newsletter delivery and management
  • • Customer service responses
  • • Important service notifications
  • • Marketing communications (with consent)

📊 Analytics & Improvement

  • • Website usage analysis
  • • Content performance evaluation
  • • User experience optimization
  • • A/B testing and improvements

🎯 Personalization

  • • Content recommendation
  • • Preference-based customization
  • • Targeted advertising (with consent)
  • • User journey optimization

5. Your Data Protection Rights

5.1 Universal Rights

1

Right to Information

Clear information about how your data is processed

2

Right of Access

Request a copy of your personal data we hold

3

Right to Rectification

Correct inaccurate or incomplete personal data

4

Right to Erasure

Request deletion of your personal data (subject to legal obligations)

5

Right to Restrict Processing

Limit how we use your data in certain circumstances

6

Right to Data Portability

Receive your data in a structured, machine-readable format

7

Right to Object

Object to processing based on legitimate interests or direct marketing

8

Right to Withdraw Consent

Withdraw consent for processing that requires your consent

5.2 CCPA-Specific Rights (California Residents)

  • • Right to Know: Categories and specific pieces of personal information collected
  • • Right to Delete: Request deletion of personal information
  • • Right to Opt-Out: Opt-out of the sale of personal information
  • • Right to Non-Discrimination: Equal service regardless of privacy choices

6. Data Security Measures

6.1 Technical Safeguards

🔒 Encryption

  • • Data in transit: TLS 1.3 encryption
  • • Data at rest: AES-256 encryption
  • • Database encryption with key management
  • • Secure password hashing (bcrypt)

🛡️ Access Controls

  • • Multi-factor authentication
  • • Role-based access permissions
  • • Regular access reviews
  • • Principle of least privilege

📊 Monitoring

  • • 24/7 security monitoring
  • • Intrusion detection systems
  • • Regular security audits
  • • Vulnerability assessments

💾 Backup & Recovery

  • • Automated encrypted backups
  • • Disaster recovery procedures
  • • Regular recovery testing
  • • Geographically distributed storage

6.2 Organizational Measures

  • Regular staff training on data protection
  • Data protection impact assessments (DPIAs)
  • Incident response and breach notification procedures
  • Third-party vendor security assessments
  • Privacy by design and by default

7. Data Retention

7.1 Retention Periods

Data CategoryRetention PeriodJustification
Newsletter SubscriptionsUntil unsubscribed + 30 daysService delivery and compliance
Analytics Data26 monthsGoogle Analytics default
Contact Forms3 yearsCustomer service and legal
Log Files12 monthsSecurity and troubleshooting
Marketing DataUntil consent withdrawn + 30 daysConsent-based processing

7.2 Data Deletion

When retention periods expire or deletion is requested, we ensure secure deletion using:

  • Cryptographic erasure for encrypted data
  • Multi-pass overwriting for unencrypted data
  • Physical destruction of storage media when necessary
  • Certificate of destruction for sensitive data

8. International Data Transfers

8.1 Transfer Mechanisms

When we transfer data internationally, we use appropriate safeguards:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Certification schemes and codes of conduct

8.2 Third-Country Processing

We may process data in countries outside your jurisdiction. We ensure adequate protection through appropriate transfer mechanisms and monitor the security practices of our service providers.

9. Data Breach Response

9.1 Incident Response Process

1

Detection & Assessment

Immediate containment and impact assessment within 1 hour

2

Authority Notification

Notify supervisory authorities within 72 hours (GDPR requirement)

3

Individual Notification

Notify affected individuals without undue delay if high risk

4

Recovery & Review

System recovery and post-incident security improvements

10. Exercising Your Rights

10.1 How to Contact Us

To exercise your data protection rights, please contact us using:

  • Privacy Email: privacy@salonity.in
  • Data Protection Officer: dpo@salonity.in
  • Contact Form: salonity.in/contact
  • Postal Address: [Your Business Address]

10.2 Response Timeframes

  • GDPR: 1 month (extendable to 3 months for complex requests)
  • CCPA: 45 days (extendable to 90 days)
  • General inquiries: 5 business days

10.3 Identity Verification

To protect your privacy, we may request verification of your identity before processing requests. This may include:

  • Email verification from your registered address
  • Answers to security questions
  • Government-issued ID for significant requests

11. Supervisory Authority Rights

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data properly. Key authorities include:

🇪🇺 European Union

Your local data protection authority or the Irish Data Protection Commission

🇺🇸 United States

California Attorney General's Office (CCPA) or relevant state authority

🇨🇦 Canada

Office of the Privacy Commissioner of Canada

🇮🇳 India

Central Information Commission or relevant state authority

12. Policy Updates

We review and update this policy regularly to ensure continued compliance with applicable laws and best practices. We will notify you of material changes through:

  • Email notification to registered users
  • Prominent website notice
  • Updated "Last modified" date
  • Newsletter announcements for significant changes

Questions or Concerns? If you have any questions about this Data Protection Policy or our privacy practices, please don't hesitate to contact our Data Protection Officer at dpo@salonity.in.